At Neighbors Mobile Detailer, we value your time and strive to provide flexible, reliable service to every customer. Our cancellation policy ensures fair scheduling for all clients and helps us maintain efficiency.
Appointment Changes and Cancellations
We understand that plans can change. If you need to cancel or reschedule your appointment, please notify us at least 24 hours in advance. This allows us to adjust our schedule and accommodate other customers.
Late Cancellations
Cancellations made less than 24 hours before the scheduled appointment may be subject to a cancellation fee, depending on the service booked. Repeated last-minute cancellations may result in a prepayment requirement for future bookings.
No-Show Policy
If our team arrives at your location and is unable to begin the service due to the customer’s unavailability or access issues, it will be considered a no-show. A service fee may apply to cover travel and time costs.
Weather or Safety Concerns
In case of extreme weather or unsafe conditions, we may need to reschedule your appointment. We will contact you as soon as possible to arrange a new date and time that works for you.
Contact Us
For cancellations or rescheduling, please contact us promptly:
📧 Email: info@neighborsmobiledetailer.com
📞 Phone: Call +1 512-679-7853