At Neighbors Mobile Detailer, your privacy is our top priority. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or use our services in Austin, TX and surrounding areas. By accessing our website or booking our services, you agree to the terms described below.
1. Information We Collect
We may collect the following types of information to provide and improve our services:
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Personal Information: Name, phone number, email address, and home or business address when you request a quote, schedule a service, or contact us.
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Vehicle Information: Make, model, and condition of your vehicle to help us tailor your detailing package.
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Payment Information: Collected securely through trusted third-party payment processors.
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Usage Data: Information such as IP address, browser type, pages visited, and time spent on our site to improve functionality and user experience.
2. How We Use Your Information
Your information is used for the following purposes:
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To schedule appointments and provide the services you request.
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To respond to inquiries, provide quotes, and communicate updates about your booking.
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To improve our website, marketing, and customer experience.
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To send occasional promotional offers, only if you’ve opted in.
We will never sell, rent, or trade your personal information to third parties.
3. Information Sharing
We only share information when necessary to deliver our services, such as:
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Service Partners: Trusted vendors assisting with payment processing or communication tools.
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Legal Requirements: If required by law or to protect our rights, property, or safety.
All partners are required to handle your information securely and in accordance with privacy standards.
4. Data Security
We use secure servers, SSL encryption, and industry-standard safeguards to protect your data from unauthorized access or misuse. However, no online platform is completely risk-free, so we encourage you to use caution when sharing information online.
5. Cookies
Our website may use cookies to enhance your browsing experience, analyze website traffic, and personalize content. You can disable cookies in your browser settings, but doing so may affect certain features of our site.
6. Your Rights
You have the right to:
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Access or request a copy of the information we hold about you.
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Request correction or deletion of your data.
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Opt out of marketing communications at any time.
To exercise these rights, please contact us using the information below.
7. Contact Us
If you have any questions about our Privacy Policy or how your data is handled, please contact us:
📧 Email: info@neighborsmobiledetailer.com
📞 Phone: Call +1 512-679-7853
📍 Location: Austin, TX